Maximize uptime, minimize disruptions, and ensure the accuracy of your weighing and inspection processes with METTLER TOLEDO Service. Our comprehensive portfolio caters to a wide range of industries, including laboratory weighing, industrial weighing, transport and logistics, analytical instruments, product inspection, retail weighing, Rainin liquid handling solutions, Autochem, or process analytics. Keep your equipment functioning optimally throughout its lifecycle and achieve exceptional performance with METTLER TOLEDO Service.
METTLER TOLEDO Service
Expert scale service, balance service, and service for inspection devices delivered globally by factory-trained technicians.
METTLER TOLEDO Service is your one-stop shop for all your balance service, scale service, and inspection device service needs. Our global network of factory-trained technicians is dedicated to providing expert care for your devices throughout the lifecycle. From installation and initial calibration to preventive maintenance and timely upgrades, we ensure your operations run smoothly and efficiently.
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Experience the METTLER TOLEDO Service Difference
The METTLER TOLEDO Service Difference
Global Service Network
Maintenance Packages
OEM Parts and Tools
Fast Response Times
Eco-Friendly Operations
Explore our Services for Balances, Scales, and Inspection Devices
Repair and Spare Parts
Prompt repairs with original manufacturer parts to ensure reliability and longevity.
Repair and Spare Parts 
Calibration and Verification
We ensure accuracy and validate performance with our thorough calibration and verification services.
Calibration and Verification 
Service Packages
Proactively manage your maintenance and repair costs with our tailored service packages.
Service Packages 
Installation and Professional Setup
Start on the right foot with our professional installation services, ensuring your METTLER TOLEDO devices are set up
Installation and Professional Setup 
Preventive Maintenance
Regular inspections to maintain peak performance and maximize uptime.
Preventive Maintenance 
User Training and Expertise
Enhance operational skills with our comprehensive user training sessions and access to our extensive service library.
User Training and Expertise Business Consultancy
Leverage our expertise in technology, system integration, automation, and metrology to enhance your business operations.
Business Consultancy Good Measuring Practices
Improve data quality and lower your costs by adopting our science-backed frameworks.
Good Measuring Practices Our expert technicians are committed to ensuring your weighing and inspection devices perform optimally throughout their lifecycle. We offer a complete service solution, from expert repairs and preventive maintenance to readily available genuine spare parts and remote service options.
Frequently Asked Questions
What types of balance and scale services does METTLER TOLEDO offer?
METTLER TOLEDO services cover a wide range, all designed to keep your weighing equipment functioning optimally. Some of our key services include:
- Professional Installation
Our technicians will ensure your equipment is properly configured and functioning optimally from the start. - Calibration
We perform calibrations traceable to national standards, ensuring the accuracy and reliability of your measurements. - Preventive Maintenance
Regular inspections help identify and address potential problems before they become major issues, minimizing downtime and extending the life of your equipment. - Repairs
Get your equipment back up and running quickly with prompt repairs using genuine manufacturer parts. - User Training
We offer training programs to help your staff learn how to use your equipment properly and get the most out of its features.
What are the benefits of using METTLER TOLEDO factory-trained technicians?
METTLER TOLEDO factory-trained technicians offer a number of benefits, including:
- Global Network
We have service centers and certified technicians located around the world, ensuring you can access expert support wherever you are. On top, we offer standardized processes and accredited certificates across the globe. - Deep Expertise
Our technicians have extensive training on all METTLER TOLEDO equipment, ensuring they have the knowledge and skills to service your devices properly. - Genuine Parts
Access to genuine METTLER TOLEDO parts guarantees compatibility and optimal performance.
Do you offer on-site METTLER TOLEDO service?
Yes, we provide on-site METTLER TOLEDO service for customers who prefer to have their equipment serviced at their facility. Our technicians are equipped to perform a wide range of services, from calibration to repairs, right at your location.
How can I get a quote for METTLER TOLEDO Service?
Getting a quote for METTLER TOLEDO Service is quick and easy! Here are two ways to do it:
- Online Request
Fill out our online request form. Simply provide details about your devices and setup, the service you're interested in, and your contact information. A representative will be in touch with you shortly to discuss your specific needs and provide a personalized quote. ([Link to online quote request form]) - Call Us
Reach out to your local METTLER TOLEDO representative. Our knowledgeable team is happy to discuss your service needs and provide a quote over the phone.
What is METTLER TOLEDO Service doing to reduce the environmental footprint?
METTLER TOLEDO has been carbon-neutral in our operations since 2020. By focusing on sustainability as part of our GreenMT strategy, we are able to support our customers in achieving their own environmental and operational goals.
Our global service operations are contributing to the corporate sustainability efforts in several ways:
- Emissions Reduction
We are continually working to improve the efficiency of our global fleet of vehicles, which helps to reduce the carbon emissions associated with our service delivery. - Proactive Approach to Service
Our preventive maintenance services help prolong the lifespan of our customers' devices. And by offering training on proper care, we can further enhance the lifespan. A proactive approach to service reduces waste and resource consumption associated with having to replace equipment prematurely. - Calibration and Verification Services
By ensuring the accuracy and reliability of our customers' measurements, we help prevent improper results. These, in turn, could lead to waste and inefficiencies in our operations.